Director, Operations

Description de l'entreprise :

Veolia en Amérique du Nord est la société environnementale la mieux classée aux États-Unis pendant trois années consécutives, et le plus grand opérateur privé d'eau et fournisseur de technologies ainsi que le leader du traitement des déchets dangereux et de la pollution du pays. Elle offre une gamme complète de services de gestion de l'eau, des déchets et de l'énergie, y compris le traitement de l'eau et des eaux usées, la collecte et l'élimination des déchets commerciaux et dangereux, le conseil en énergie et la valorisation des ressources. Veolia aide des clients commerciaux, industriels, de santé, de l'enseignement supérieur et des municipalités dans toute l'Amérique du Nord. Basée à Boston, Veolia emploie plus de 10 000 personnes réparties sur plus de 350 sites en Amérique du Nord.

Objectif du poste :

Reporting to and assisting the Veolia Water New York, Inc. Vice President of Operations , this position is responsible for the overall management of the Production and Transmission and Distribution System (T&D) for Veolia Water Westchester, Inc. (VWWC). This individual will provide managerial oversight to the operations, maintenance and construction activities in the Production and the Transmission and Distribution (T&D) Departments to ensure the following objectives are met: departmental financials as they relate to both the budget and approved rate of returns, regulatory compliance, safety, employee development, customer experience, and continuous improvement. This individual is also responsible for managing external relations with municipal and community leaders.

• Revenue – $70 M
• Annual Budget – $32 M
• Capital Budget – $30 M
• Customers – 48,000
• Population Served – 200,000
• Direct Reports – 2 (Manager of Production and Superintendent of T&D)
• Indirect Reports – 62 (non-exempt, non-bargaining and bargaining)
• Budget Accountabilities

Principales fonctions/responsabilités :

• Support the Vice President of Operations of the NY Division by developing policy and strategies for VWWC, specifically non-revenue water and asset management.
• Provide direction and management to ensure that VWWC operates in compliance with updated management practices, with data and record retention for auditable trails. Ensure all staff follows Veolia policies and manuals.
• Direct all the statutory and regulatory requirements for health and safety to provide a safe and efficient place of work for our employees. Assist theVice President of the NY Division in providing customers with safe, reliable and adequate service in the most cost effective way.
• Maintain compliance with all company, governmental and/or environmental regulations and policies to provide safe potable water.
• Direct the collection of sufficient data to manage risk and make effective management decisions.
• Conduct appropriate performance reviews to drive results and demonstrate continuous improvement in water treatment, water transmission, construction and distribution.
• Participate in the preparation of accurate and realistic annual operating and capital plans. Monitor Key Performance Indicators.
• Assists in the control of operating and capital expenditures pursuant to the time and monetary schedules contained in the plans.
• Review and analyze non-revenue water statistics, determine appropriate plans and implement agreed recommendations.
• Directs the operations team to ensure the attainment of service, financial goals and major program efforts.
• Ensures the training and cross training of employees through on the job training workshops or schools, evaluation or appraisals, to equip them to perform their assigned duties efficiently and effectively.
• Oversee laboratory process including sampling and testing.
• Assist in employee and career development programs, through ongoing education, seminars and in-house training.
• Participate in labor relations issues including negotiations, grievance, and arbitrations.
• Work with the Regional President of the NY Division with respect to community relations by attending meetings with mayors and town administrators.
• Conduct special studies or analysis as requested by the Vice President of Operations of the NY Division.
• Oversees the Company’s fleet maintenance and fleet leasing program.
• May provide testimony in liability and litigation cases.
• Responsible for documenting, developing and maintaining Company’s “Emergency Response Plan”.
• Keep current with Federal, State and local health regulations.
• Assist with rate case filing including data collection, interrogatories, and testimony.
• Advise, direct and recommend work plan for the long-term main replacement program.
• Direct water treatment, water transmission, construction/distribution related budget items.
• Direct all personnel in stations to ensure proper operating procedures are maintained.
• Ensure timely response to customer water quality inquiries and complaints.
• Direct SCADA operation.
• Participate in the due-diligence process for new business ventures. Includes operations, workforce plans, and customer service. Support, direct, assume responsibility as required for integration of new operations into the NY Division portfolio.

Environnement de travail :

• Environnement de bureau.

Qualifications :

Formation/expérience/antécédents :

• BS degree in engineering, business administration, or other management is desired or equivalent work experience.
• 7 – 10 years of experience with at least five (5) years experience in a supervisory role.
• Experience in various phases of utility operations, construction, engineering and customer service.
• Thorough understanding of water utility construction and water treatment.
• Experience in a unionized work environment is preferable.
• Knowledge of water treatment methods, distribution system operations and maintenance, Utility accounting systems and procedures.

Connaissances/compétences/aptitudes :

• Proficient Computer Skills including MS Office Suite.
• Excellent Communications Skills both verbal and written. Ability to communicate clearly.
• Excellent Leadership Skills including decision making and planning skills.
• Excellent managerial and supervisory abilities, effective negotiating.
• Organizational Skills.
• Project Management Skills.
• Interpersonal Skills.
• Performance management.
• Required to work under pressure and work on stand-by (24 hr stand-by approximately every 5 weeks).

Exigences physiques :

• Must be able to sit at a computer for long periods of time.

Informations supplémentaires :

Échelle de rémunération : $145000 to $160000 Per Year.

Avantages : Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement.

Nous sommes un employeur souscrivant au principe de l'égalité des chances ! Tous les candidats qualifiés seront pris en considération pour un emploi sans distinction de race, de couleur, de religion, de sexe, d'orientation sexuelle, d'identité de genre, d'origine nationale, de handicap ou de statut d'ancien combattant protégé.

Clause de non-responsabilité : Les informations relatives au salaire, à la rémunération et aux avantages sont exactes à la date de publication du présent avis. L'entreprise se réserve le droit de modifier ces informations à tout moment, sous réserve de la législation applicable.