Operational Technology Specialist

Description de l'entreprise

Veolia en Amérique du Nord est l'entreprise environnementale la mieux classée aux États-Unis depuis trois années consécutives, et le plus grand opérateur privé d'eau et fournisseur de technologie du pays, ainsi que le leader du traitement des déchets dangereux et de la pollution. Elle offre une gamme complète de services de gestion de l'eau, des déchets et de l'énergie, notamment le traitement de l'eau et des eaux usées, la collecte et l'élimination des déchets commerciaux et dangereux, le conseil en énergie et la récupération des ressources. Veolia aide des clients commerciaux, industriels, du secteur de la santé, de l'enseignement supérieur et des municipalités dans toute l'Amérique du Nord. Basée à Boston, Veolia emploie plus de 10 000 personnes réparties sur plus de 350 sites en Amérique du Nord.

Description de l'emploi

Objectif du poste :

This position is primarily responsible for workforce implementation support, training, maintenance, functional improvements, system integrations and reporting for Veolia’s workforce and AMI software (Sensus Flexnet, CityWorks, GIS etc). The incumbent is responsible for understanding and supporting the implementation of inter and intradepartmental workflows and configuration. Must routinely monitor data transfer from and to core business systems and databases such as Cityworks, Sensus Flexnet, ESRI GIS, CCB, etc.

Principales fonctions/responsabilités :

• WorkForce configuration to support end-users of the application in areas such as reviewing and auditing user access, developing training materials, training end-users, delivering reports in support of business operations, maintaining online system documentation, researching and correcting moderately complex system errors and tracking system issues and resolutions.
• AMI in coordination with the Corporate AMI team, delivering reports in support of business operations, developing training materials, training end-users, researching and correcting moderately complex system errors and tracking system issues and resolutions.
• Supporting the implementation of new information technology systems scope and objectives based on both user needs and an understanding of applicable business systems and industry requirements.
• Providing innovative uses of systems to improve workforce efficiency and optimize the management of information.
• Implementing and maintaining a training program for system users from analysts to end-users.
• Ensuring quality data assurance of data collection, entry, and validation into operational technology systems, including data corrections, updates and validation.
• Driving functional consistency, processes standardization and operational excellence across Idaho business unit.
• Tracking and reporting meaningful departmental metrics.

Environnement de travail :

• This role works primarily indoors, at a desk using electronic devices to perform job tasks.
• There may be occasions where the incumbent will be required to conduct field visits to collect information.
• Field visits may expose the incumbent to uneven terrain in all kinds of weather.

Qualifications

Formation/expérience/antécédents :

• Associates Degree in Engineering / CS / GIS or a related technical discipline.
• Or the equivalent combination of education, technical certifications or training, and work experience.
• 3-5 years of Work Management, AMI, SCADA and/or GIS.
• Development in a utility environment (preferred).

Connaissances/compétences/aptitudes :

• Strong working knowledge of water supply, treatment operations, distribution system operations and maintenance, customer service, and engineering principles as they relate to the water industry (preferred).
• Advanced technical capacity with the ability to quickly learn new and/or proprietary systems, to easily navigate mapping, computer, and phone systems used daily including:
  • CityWorks CMMS (preferred).
  • Automated Meter Reading Systems (Sensus preferred).
  • Smartphones and mobile applications (iPhone preferred).
• Ability to effectively communicate orally and in writing across all levels of the organization.
• Ability to effectively implement change management as it relates to Workforce, Smart metering and other operational technical systems.
• Self-motivated / driven with the ability to follow through on a variety of projects.
• Basic knowledge of asset management applications and technologies.
• Knowledge of existing and emerging technology and data systems and how they interact with each other.

Certification/licences/formation requises :

• Posséder et conserver un permis de conduire valide.

Informations complémentaires

Avantages : Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement.

Nous sommes un employeur souscrivant au principe de l'égalité des chances ! Tous les candidats qualifiés seront pris en considération pour un emploi sans distinction de race, de couleur, de religion, de sexe, d'orientation sexuelle, d'identité de genre, d'origine nationale, de handicap ou de statut d'ancien combattant protégé.

Clause de non-responsabilité : Les informations relatives au salaire, à la rémunération et aux avantages sont exactes à la date de publication du présent avis. L'entreprise se réserve le droit de modifier ces informations à tout moment, sous réserve de la législation applicable.

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