{"id":18300,"date":"2026-09-20T20:00:40","date_gmt":"2026-09-21T02:00:40","guid":{"rendered":"https:\/\/careers.veolianorthamerica.com\/job\/service-transportation-manager-2\/"},"modified":"2026-09-20T20:00:40","modified_gmt":"2026-09-21T02:00:40","slug":"service-transportation-manager-2","status":"publish","type":"job_listing","link":"https:\/\/careers.veolianorthamerica.com\/fr\/job\/service-transportation-manager-2\/","title":{"rendered":"Service Transportation Manager"},"content":{"rendered":"<p><strong>Description de l'entreprise :<\/strong><\/p>\n<p>Veolia has acquired Clean Earth. As Clean Earth completes its integration into Veolia, recruiting and hiring for this role is being managed in partnership with the Clean Earth talent acquisition team. Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country\u2019s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America<\/p>\n<ul><\/ul>\n<p>Under the general guidance of the Service Center General Manager, the Service Transportation Manager will lead a team of people (may include drivers, driver assistants, and dispatchers) related to transportation at a Service Center to support operational strategies that align with the company\u2019s culture and long-term goals to exceed our customers\u2019 expectations. In&#xa0;<\/p>\n<p>collaboration with the Service Center General Manager, they will liaise between customer service, operations, and the support team and will be responsible for superior customer satisfaction with adherence to customer SLAs and KPIs, as well as helping to support account retention, at their service center. They will work with the Service Center General Manager to ensure the location meets or exceeds environmental health, safety, and regulatory compliance, DOT regulations, production, and waste management goals. The Service Transportation Manager should have working knowledge of equipment types, which may include box trucks, vans, roll-offs, and tankers. The Service Transportation Manager should have an understanding of logistics, planning, and exceeding customers&#8217; expectations.&#xa0;<\/p>\n<p>Primary Responsibilities (Essential Functions): The main duties and responsibilities.<\/p>\n<p>Leadership &amp; Strategy&#xa0;<\/p>\n<p>\u25cf Provide support to the service center by coaching and developing employees within their department through continuous coaching and feedback on performance, and conduct performance appraisals for their direct reports, ensuring alignment with company goals and regulatory requirements.&#xa0;<\/p>\n<p>\u25cf Makes recommendations on salary adjustments, promotions, transfers, and dismissals within department in partnership with their Service Center General Manager, District Service Center Manager, and HR Business Partner.&#xa0;<\/p>\n<p>\u25cf Participate in the recruitment and hiring of service center transportation employees and drivers. \u25cf Conducts regular meetings such as daily Tailgate Talks or Gameplan Meetings and monthly Safety Committee to keep their team informed of current issues and events, procedural\/operational changes, and new developments in the department and Company.&#xa0;<\/p>\n<p>\u25cf Accountable to provide on-the-job training and instruction to ensure training compliance.&#xa0;<\/p>\n<p>\u25cf Provide technical support to transportation staff, assist in the content development and deployment of technical training.&#xa0;<\/p>\n<p>\u25cf As a continual learner, stay updated on regulations and industry developments.&#xa0;<\/p>\n<p>Safety, Security, and Compliance&#xa0;<\/p>\n<p>\u25cf Promotes Safety and Security initiatives across their entire team.&#xa0;<\/p>\n<p>\u25cf Enforces and monitors safety rules and practices to ensure a safe and healthy work environmental for all their employees.&#xa0;<\/p>\n<p>\u25cf Reports and responds to service center incidents; identifies the cause when accidents or incidents occur, in coordination with their Service Center General Manager, reviews and amends procedures as necessary and communicates finding to employees and management as needed.&#xa0;<\/p>\n<p>\u25cf Ensures all their employees are knowledgeable about any potential or known hazards and takes all necessary precautions. Conducts crew Safety Meetings.&#xa0;<\/p>\n<p>\u25cf Provides and maintains compliance with personal protective equipment for their employees. \u25cf Communicates and Trains safety protocols and compliance measures to ensure operational efficiency and regulatory adherence at their service center.<\/p>\n<p>Customer Experience Management&#xa0;<\/p>\n<p>\u25cf Assists the Service Center General Manager with supporting the sales department at their service center in the onboarding of new accounts with responses to inquiries.&#xa0;<\/p>\n<p>\u25cf Collaborates with their Service Center General Manager in working with commercial to maintain and monitor existing customer relationships within their service center by assisting the Order Management Specialist and customer to resolve open order and service issues, updating records accordingly.&#xa0;<\/p>\n<p>\u25cf Drives superior customer satisfaction through team performance with adherence to customer SLAs and KPIs at their service center.&#xa0;<\/p>\n<p>\u25cf Will act with urgency to assist with resolving customer issues to maintain high service level and assist in growing the business at their service center.&#xa0;<\/p>\n<p>Operational Excellence&#xa0;<\/p>\n<p>\u25cf Communicates continual improvement of productivity standards and team member safety in all phases of the operation in accordance with goals at their service center.&#xa0;<\/p>\n<p>Route Management&#xa0;<\/p>\n<p>\u25cf Responsible for route management processes within their service center, ensuring alignment with company goals and safety and regulatory requirements.&#xa0;<\/p>\n<p>\u25cf Provides oversite of route scheduling to ensure all scheduled customers will be serviced by the end of day. Redirect manpower and resources as required, to service customers on routes that may have operational difficulties (i.e., vehicle breakdown, vehicle accident, or completely full truck).&#xa0;<\/p>\n<p>\u25cf Manage driver debrief process for every route. Ensure there is documentation (manifest, PDT receipt, etc.) for every customer transaction. Update route comments as required.&#xa0;<\/p>\n<p>\u25cf Perform \u201cride-alongs\u201d and \u201cspot checks,\u201d ensuring drivers operate and work safely, efficiently, productively, and deliver a high level of customer service.&#xa0;<\/p>\n<p>Service Center Management&#xa0;<\/p>\n<p>\u25cf Administers service center management processes, ensuring alignment with company goals and regulatory requirements related to facilities, inventory supplies (i.e. drums and PPE), and asset management. \u25cf Completes daily yard walks and regular equipment audits to ensure compliance with DOT regulations. \u25cf Assigns work to their employees and supervises their activities throughout the shift.&#xa0;<\/p>\n<p>\u25cf Monitors their department work productivity, reports on trends, and recommends and implements changes to continually improve work productivity and ensure maximum effectiveness.&#xa0;<\/p>\n<p>\u25cf Review and approve payroll hours on a weekly or bi-weekly basis based on pay schedule. \u25cf Manages staff in cooperation with Human Resources Department including onboarding, career development, and potential termination of employment.&#xa0;<\/p>\n<p>\u25cf Offer input to the P&amp;L management for the service center.&#xa0;<\/p>\n<p>\u25cf Monitors 10-day management processes\/log to ensure their alignment with company goals and safety and regulatory requirements while elevating compliance concerns to the Service Center General Manager. \u25cf Stays updated on changes to 10-day management regulations and industry standards.&#xa0;<\/p>\n<p>\u25cf Ensures drivers are operating to DOT regulations.&#xa0;<\/p>\n<p>\u25cf Oversee and participate in the maintenance of Driver Qualification Files, DOT Log Files and Vehicle Condition Reports for all drivers and equipment. Ensure DQF, DOT Logs and VCR are accurate and complete; must maintain DOT files.&#xa0;<\/p>\n<p>\u25cf Responsible for equipment i.e. box trucks and vans, including day-to-day operation as well as working alongside fleet maintenance group and procurement for repairs and purchasing.&#xa0;<\/p>\n<p>Performs other related duties and\/or project work as required or requested.&#xa0;<\/p>\n<p>Environnement de travail :<br \/>\nJ'ai bien compris. Vous souhaitez une traduction fran\u00e7ais uniquement, format\u00e9e sans aucun commentaire et sans guillemets suppl\u00e9mentaires.<\/p>\n<p>\u25cf Required to wear company-provided personal protective equipment including eye protection, foot protection, hard hat, Tyvek coveralls, and respirator.&#xa0;<\/p>\n<p>\u25cf Willingness and ability to travel via automobile or other public transportation as needed 20% or less of the time to visit customer sites and service customers as needed.<\/p>\n<p>\u25cf Ability to maneuver around heavy equipment including bending, climbing, crawling, manual dexterity, and occasionally lifting and carrying objects weighing up to 50 pounds.&#xa0;<\/p>\n<p>\u25cf Willingness and ability to work in a hands-on manner to execute key initiatives and activities. \u25cf Must be able to pass a DEA background check when relevant.&#xa0;<\/p>\n<p>\u25cf Must be willing and able to abide by Clean Earth\u2019s Core Values and Code of Conduct.&#xa0;<\/p>\n<p>J'ai bien compris. Vous souhaitez une traduction fran\u00e7ais uniquement, format\u00e9e sans aucun commentaire et sans guillemets suppl\u00e9mentaires.<\/p>\n<p><strong>Qualifications :<\/strong><\/p>\n<p>Education:&#xa0;<\/p>\n<p>\u25cf High School Diploma or GED required, B.S. in an environmental-related field preferred, or can demonstrate related equivalent work experience.&#xa0;<\/p>\n<p>\u25cf 40-hour HAZWOPER training completed and current, or ability to obtain.&#xa0;<\/p>\n<p>Experience: (Required minimum of years of relevant experience.)&#xa0;<\/p>\n<p>\u25cf 3 years&#8217; experience in related transportation field including experience utilizing transportation management software systems, Knowledge of DOT regulations and standards, understanding of transportation logistics and planning, and knowledge of vehicular maintenance and repair. Active CDL is preferred.&#xa0;<\/p>\n<p>\u25cf 2 years of proven leadership experience.&#xa0;<\/p>\n<p>\u25cf Experience in the hazardous waste industry and general knowledge of RCRA and DOT regulations as it relates to the transportation and processing of waste is preferred.&#xa0;<\/p>\n<p>\u25cf Experience using an integrated fleet, driver, and compliance management software. Experience with Samsara is a plus.&#xa0;<\/p>\n<p>Skills: (The skills listed are the abilities and knowledge required to perform the job effectively.)&#xa0;<\/p>\n<p>\u25cf Ability to work independently using initiative and effective communication to solve challenges. \u25cf In depth knowledge of DOT Regulations.&#xa0;<\/p>\n<p>\u25cf Highly developed verbal and written communication skills, including the ability to prepare and deliver presentations to large groups and deal politely and professionally with coworkers and\/or customers. \u25cf Ability to lead and work through others, effective delegation skills.&#xa0;<\/p>\n<p>\u25cf Proficient computer and software application skills used to communicate, create, and access information. \u25cf Ability to analyze, draw conclusions and develop actionable improvements from complex data. \u25cf Proficiency in change management methodologies and practices is a plus.&#xa0;<\/p>\n<p>\u25cf Proven ability to interact with customers and manage SLAs and relationships.&#xa0;<\/p>\n<p>\u25cf Knowledge of formal process improvement methods (Kaizens, Six Sigma, Lean, Agile, etc.) is a plus<\/p>\n<p><strong>Informations suppl\u00e9mentaires :<\/strong><\/p>\n<p>Pay Range: $92,000 &#8211; $105, 000<\/p>\n<p>Benefits: Comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, tuition reimbursement, paid volunteering and more. In addition, commencing no later than January 1, 2027, benefits package will include participation in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.<\/p>\n<p>Nous sommes un employeur souscrivant au principe de l'\u00e9galit\u00e9 des chances ! Tous les candidats qualifi\u00e9s seront pris en consid\u00e9ration pour un emploi sans distinction de race, de couleur, de religion, de sexe, d'orientation sexuelle, d'identit\u00e9 de genre, d'origine nationale, de handicap ou de statut d'ancien combattant prot\u00e9g\u00e9.<\/p>\n<p>Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law<\/p>","protected":false},"author":0,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_promoted":"","_job_location":"Washougal, Washington, USA","_application":"https:\/\/click.jobsplice.com\/redirect\/NTM2MDgyOC4yMDY0LjY3","_company_name":"Veolia","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[22],"job-types":[],"class_list":["post-18300","job_listing","type-job_listing","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/careers.veolianorthamerica.com\/fr\/wp-json\/wp\/v2\/job-listings\/18300","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/careers.veolianorthamerica.com\/fr\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/careers.veolianorthamerica.com\/fr\/wp-json\/wp\/v2\/types\/job_listing"}],"version-history":[{"count":3,"href":"https:\/\/careers.veolianorthamerica.com\/fr\/wp-json\/wp\/v2\/job-listings\/18300\/revisions"}],"predecessor-version":[{"id":18553,"href":"https:\/\/careers.veolianorthamerica.com\/fr\/wp-json\/wp\/v2\/job-listings\/18300\/revisions\/18553"}],"wp:attachment":[{"href":"https:\/\/careers.veolianorthamerica.com\/fr\/wp-json\/wp\/v2\/media?parent=18300"}],"wp:term":[{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/careers.veolianorthamerica.com\/fr\/wp-json\/wp\/v2\/job-categories?post=18300"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/careers.veolianorthamerica.com\/fr\/wp-json\/wp\/v2\/job-types?post=18300"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}